Delivery Policy

Standard Delivery: Typically takes 3-5 business days. Express Delivery: Available for most items, delivered within 1-2 business days.

Standard Delivery: Free on orders over £50, otherwise a £4.99 fee applies. Express Delivery: £5.99 per order.

We deliver across the UK, including Northern Ireland, the Highlands, and remote areas. Additional charges may apply for delivery to remote locations.

If you experience any issues with your delivery, please contact our customer service team at sales@shopprettythings.com or call us at 01334 477651. We are available Monday to Friday, 10 AM to 5 PM.

Once your order is dispatched, you will receive a tracking number via email to monitor the status of your delivery.

We strive to use eco-friendly packaging materials wherever possible. Your order will be securely packaged to ensure it arrives in perfect condition.

While we aim to deliver within the specified timeframes, occasional delays due to unforeseen circumstances may occur. We will keep you informed of any significant delays.

You can collect your order for free. Simply select this option at checkout. Orders are ready within 1 working day, and you'll be notified when your order is ready for collection. Collection Details: 165 South St, St Andrews KY16 9EE Collection Hours: Monday - Saturday: 10am to 5pm